Questions & Answers

Hello Alice is named after the fantastic tale of Alice in Wonderland. Co-founders Carolyn Rodz and Elizabeth Gore realized a business owner’s journey can often leave them feeling like Alice — curiouser and curiouser. Constantly running into the unexpected. Believing as many as “six impossible things before breakfast,” as the book says. If that doesn’t capture the entrepreneurial spirit, we don’t know what does.

Hello Alice is a free online platform that helps businesses launch and grow. We guide owners through every step of their entrepreneurial journey by providing knowledge, funding, networks, and peer-to-peer connections with more than 1,000,000 small business owners.

Hello Alice account password must meet the following requirements: 

• At least 8 characters in length
• Contain at least 3 of the following 4 types of characters:
  • lower case letters (a-z)\n
  • upper case letters (A-Z)
  • numbers (i.e. 0-9)
  • special characters (e.g. !@#$%^&*)

Please email us at [email protected] to be connected to our support team.

To change your email address, please go to account settings and enter in the new email for your Hello Alice account under the Change Your Email Address section. After entering the new email address, click Change Email. 

We’re sorry to see you go! If you would like to delete your account, please go to account settings and click Delete Account.

To upload or change your profile picture, please log in to your Hello Alice profile, and click Edit Profile. Then, click Upload Image. After uploading your image, click Save Profile.

You can reset your password by visiting https://helloalice.com/ and clicking the Login link in the upper right corner. From here, click the Reset your password link at the bottom to trigger a password reset email for your Hello Alice account.

To change your account password within Hello Alice, please go to your Account Settings and click Change Password. If you do not know your password to login, you can click the Reset Your Password link at the bottom of the login page. 

Both methods will send a password reset email – please check your inbox and your junk/spam folder for the password reset email that was sent.

Most issues can be resolved by clearing your browser’s cache and cookies. If you continue to experience technical errors, please email us at [email protected] with a detailed description of the issue or visit our Support Center at support.helloalice.com and and someone will assist you directly.  

We don’t offer phone support at this time. For any questions, please send us an email at [email protected], and we’ll get back to you as soon as we can!

Application Closes: March 3, 2025 
Application Review Period: March 4th – March 25th 
Recipient Tentative Announcement: April, 2025 

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 3/3/2025, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions. Recipients will be selected after several rounds of reviews and scoring conducted by a panel of judges consisting of Hello Alice, DoorDash and/or their designees.

​The DoorDash Restaurant Disaster Relief Fund (winter round) grant recipients announcement is tentatively scheduled for April 2025 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

We recommend setting up electronic payments in Bill.com to ensure timely receipt and to avoid common issues with mailed checks, such as address errors or non-delivery. These issues can cause delays and may require reissuing the payment. If you encounter any issues while setting up electronic payments in Bill.com, our grants team will be happy to assist you.

Application Closes: July 12, 2024 
Application Review Period: July 15th – September 9th 
Recipient Tentative Announcement: October 2024

Check out the recipient announcement here!

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 7/12/2024, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions, resulting in approximately the top 90 awarded.

​The BGE grant recipients announcement is tentatively scheduled for mid-October 2024 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Application Closes: April 30th, 2024 at 6:00 PM Eastern Time
Application Review Period: Rolling Basis
Recipient Tentative Announcement: Rolling Basis

The application period starts October 4, 2023 at 9:00 a.m. Eastern Time and ends on April 30, 2024 at 6:00 pm Eastern Time. Recipients will be announced on a rolling basis throughout the duration of the program. You can find more details for the American Dream Awards by visiting our FAQ HERE.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Application Closes: August 4, 2023 
Application Review Period: August 7th – September 29th 
Recipient Tentative Announcement: November 2023 

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 8/4/23, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions, resulting in the top 40 awarded in this round.

​The Antares REACH grant recipients tentative announcement is set for October 2023 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Revenue is the total amount of money generated by the sale of goods or services, or any other use of capital or assets, associated with the main operations of a business, and before any costs or expenses are deducted.

Each “round” for a grant program always requires a new application. If you applied for a previous round, you are welcome to apply again as long as you still meet the Eligibility requirements outlined in the Terms and Conditions for the new/current round of the grant program! 

We require a new application as each applicant needs to review/input their answers and directly agree to the Terms and Conditions of that round, as well as verify the authenticity and accuracy of their submission. Our grant application system does pre-populate a host of answers that carry from application to application to help with the ease and speed of applying, but you can adjust or update any pre-populated answers as you see fit for each specific application.

Unlike a business loan, grants are not automatically “approved” or “denied.” Once the application submission deadline passes, all applications are assessed for eligibility by the grant review team. Then, the pool of eligible applicants is further narrowed down to the strongest grant applications that align with the review criteria outlined in the Terms and Conditions. 

Each grant program has its own unique Terms and Conditions, including the evaluation criteria and the number of recipients that will ultimately be awarded. You will be contacted by Hello Alice directly to inform you of your application status (whether you have been selected as a recipient or not) once the review process is completed (generally 6 to 8 weeks from the closing of the application period).

Check out the Grant Review Timeline section for additional details regarding our grant programs!

A Bill.com account is required to securely collect your payment details. Bill.com allows you to safely enter your bank information, enabling our team to securely process your payment while providing you with updates throughout the process, including proof of payment.

Application Closes: December 2, 2024 
Application Review Period: Dec. 3rd – Dec. 20th 
Recipient Tentative Announcement: January, 2025 

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 12/2/2024, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions. Recipients will be selected after several rounds of reviews and scoring conducted by a panel of judges consisting of Hello Alice, DoorDash and/or their designees.

​The DoorDash Restaurant Disaster Relief Fund (Fall Round) grant recipients announcement is tentatively scheduled for January 2025 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Application Closes: February 24, 2023 
Application Review Period: February 26th – March 19th 
Recipient Tentative Announcement: week of March 22, 2023 

Check out the grant recipients announcement here!

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 2/24/23, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions, resulting in the top 25 awarded in this round.

​The Invest In Progress grant recipients tentative announcement is set for the week of March 22, 2023 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Given the structure of the program, these payments are better classified as gifts. Gifts are not taxable to recipients, and we are unaware of any authority that requires reporting of gifts on Form 1099-MISC.  

Your grant payment will be processed on the date specified in your notification email. The availability of funds depends on your financial institution and may take up to 5 business days in some cases.

Application Closes: September 3, 2024 
Application Review Period: Sept. 4th – Sept. 25th 
Recipient Tentative Announcement: October 2024 

Check out the recipient announcement here!

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 9/3/2024, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions. Recipients will be selected after several rounds of reviews and scoring conducted by a panel of judges consisting of Hello Alice, DoorDash and/or their designees.

​The DoorDash Restaurant Disaster Relief Fund (Summer Round) grant recipients announcement is tentatively scheduled for mid-October 2024.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

When logged into your Hello Alice account, you can view your in-progress/saved applications as well as your submitted applications by following the steps below! 

Web browser (computer or mobile device):
1. Login to your Hello Alice account here
2. Go to Funding 
3. Click View Grant Opportunities 
4. From here, you will see 3 links: All, Saved & Submitted

Saved Applications: 

Changes can still be made to the information provided on your application when it shows a saved status. Please note that saved applications are not automatically submitted – you must submit your application prior to the submission deadline outlined in the Terms and Conditions.

Submitted Applications: 

Once the application has been submitted, no changes can be made. For more information, click here.

Upon completion of your paperwork, we received a confirmation, as did the email you provided on the paperwork. If anything additional is required, our team will reach out to you.

Application Closes: March 29th, 2024 
Application Review Period:  April 1, 2024 → April 22, 2024
Recipient Tentative Announcement: May 2024

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 3/29/2024, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions.

​The Restaurant Disaster Relief Fund grant recipients tentative announcement is scheduled for May 2024 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Application Closes: March 24, 2023 
Application Review Period: March 27th – May 19th 
Recipient Tentative Announcement: June 2023 

Check out the grant recipients announcement here!

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 3/24/23, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions, resulting in the top 100 awarded in this round.

​The BGE Energizing Small Business grant recipients tentative announcement is scheduled for June 2023 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Due to the volume of applications, we can’t accommodate updates to your application, as stated in the terms and conditions. We understand the unique circumstances and will evaluate your application knowing that owners are constantly adapting their businesses.

Please use the link below to submit any changes to the information displayed on the recipient announcement page. Kindly note that we cannot accept this information via email or through our Customer Support team.

CLICK HERE: Hello Alice Recipient Information Update Request

Please allow 2-3 business days for the updates to be reflected on the announcement. 

Application Closes: June 7, 2024 
Application Review Period: June 10th – September 20th 
Recipient Tentative Announcement: End of September, 2024 

Check out the recipient announcement here!

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 6/7/2024, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions, resulting in approximately the top 50 awarded in this round.

​The eBay Up & Running grant recipients announcement is tentatively scheduled for September 2024 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Application Closes: August 18, 2023 
Application Review Period: August 28th – October 13th 
Recipient Tentative Announcement: November 3rd, 2023 

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 8/18/23, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions, resulting in the top 100 awarded in this round.

​The BGE Energizing Small Business grant recipients tentative announcement is scheduled for October 2023 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

According to our terms and conditions, an application “cannot be modified in any way” after it has been submitted. Once submitted, we are unable to accommodate any application changes. Please note, if the desired change doesn’t directly impact your eligibility for the grant, your submitted application will be reviewed as it exists today.

If you are unsure whether your eligibility would be impacted, you can email us at [email protected].

To display your website correctly, it must be in the www.example.com format; other formats may not work.

Please use the link below to submit any changes to the information displayed on the recipient announcement page. Note that we cannot accept this information via email or through our Customer Support team.

CLICK HERE: Hello Alice Recipient Information Update Request

Please allow 2-3 business days for the updates to be reflected on the announcement.

Application Closes: March 29, 2024 
Application Review Period: April 1 – May 10, 2024 
Recipient Tentative Announcement: end of June 2024 

Check out the recipient announcement here!

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 3/29/2024, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions.

The NAACP X L’Oréal Inclusive Beauty Fund (Round 2) grant recipients tentative announcement is scheduled for June 2024 as outlined in the Terms and Conditions.

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Application Closes: March 3, 2023 
Application Review Period: March 6th – April 10th 
Recipient Tentative Announcement: April 2023 

Check out the grant recipients announcement here!

Unlike a business loan, grants are not automatically “approved” or “denied”. Once the application window is officially closed on 3/3/23, the grant application review process will begin. The grant review teams will work to narrow down the pool of eligible applicants to the strongest grant applications that align with the judging criteria outlined in the Terms and Conditions, resulting in the top 20 awarded in this round.

​The Democratizing the Friends and Family grant recipients tentative announcement is scheduled for April 2023 as outlined in the Terms and Conditions.​

Once the application window is closed, you should receive additional emails regarding the status of your application at the email address linked to the Hello Alice account you submitted your application through. Sometimes these emails can be flagged as junk/spam based on your email account settings, so we recommend marking emails from us as “safe” to help reduce the chance of the emails going to your spam/junk folder. You must also be subscribed to receive Hello Alice emails to ensure you are receiving these notifications.

Our small team isn’t able to offer individualized feedback, but we recommend reviewing this guide on how to complete your application! We also recommend carefully reviewing the specific Terms and Conditions for each grant you’re interested in, making careful note of both the eligibility criteria and the evaluation/review criteria. Utilize that information to help construct your meaningful narrative. An additional resource is our Grant Pro Tips Webinar, hosted by our very own Grants Administration Team! 

Earn rewards and benefits including cash-back, gift cards, and exclusive access to Hello Alice business events and workshops. Get customized, on-demand business coaching to help you make critical decisions and special discounts on a variety of vetted business services. As part of the Mastercard World Elite for Business program, cardholders get access to powerful benefits like safety and security solutions and other tools³. Rewards are tailored to small business spending and cardholders may earn:²

• 4x points for every $1 spent on eligible wireless telephone services & business software purchases
• 3x points for every $1 spent on eligible office supplies & shipping purchases
• 2x points for every $1 spent on eligible ride share & restaurant purchases
• 1.5x points for every $1 spent on all other purchases

In addition, you can also earn points through various activities with Hello Alice:²

• Complete your profile on Hello Alice and earn 150 points
• Get rewarded 100 points when you log in three days in a row
• Complete a Program to earn 100 points

²For the Credit Card rewards program, see the Rewards Terms and Conditions in the Summary of Credit Terms. Please see the Hello Alice Terms of Service at helloalice.com/terms for information regarding expiration, redemption, forfeiture, and other limitations on Hello Alice points. Rewards redemptions are available online only. Please allow up to eight weeks after you qualify for the statement credit offer for it to be applied to your Account. Hello Alice points earned on Hello Alice activities cannot be redeemed for cash-back.

³See your Guide to Benefits when you become a cardmember for details.

The Hello Alice Small Business Mastercard® was designed to provide equitable access to working capital for small businesses while delivering best-in-class perks and rewards. 

A card that grows with your business. Card benefits include:

• $0 annual fees¹ 
• 0% intro APR on purchases and balance transfers for the first six billing cycles after account opening. After that, a variable APR of 19.99%-28.99% based on your creditworthiness.¹
• Access to 1:1 business coaching sessions with professional advisers available on demand²  
• $50 statement credit when you spend $1,000 in the first three billing cycles after account opening (one credit per business account)².

Having access to business credit is the lifeline for any business owner. A business credit card enables companies of all sizes to obtain the vital capital needed to expand, purchase inventory or equipment, and streamline day-to-day expenses while enjoying added perks, such as rewards and purchase protection. It’s important to keep your personal and business spending separate. Responsible use of a business credit card also helps owners like you establish, build, or rebuild credit, which can be beneficial in qualifying for other financing and improve future borrowing terms, perks, loans, and improve future borrowing terms.

There are $0 annual fees on the Hello Alice Small Business Mastercard. We offer a true small business card, with no annual fees so you can save money.¹

APR, or annual percentage rate, refers to the yearly interest a cardholder pays if you carry a balance. Simply put, it’s the cost of borrowing on a credit card. APR varies from card to card and may also include additional fees or charges. The Hello Alice Small Business Mastercard® has a 0% introductory APR on purchases and balance transfers made in the first six billing cycles after account opening. After that introductory period, purchases and balance transfers you make will be subject to an interest rate determined by your creditworthiness at the time of application. The Hello Alice Small Business Mastercard® offers an APR between 19.99%-28.99% based on your creditworthiness.¹

Hello Alice offers two credit cards: an unsecured card with a revolving credit line, and a secured card. A secured card is a type of credit card that requires a security deposit in order to open an account. Once a cash deposit is made, you may charge purchases anywhere that credit cards are accepted. Responsible use of a business credit card also helps owners like you establish, build, or rebuild credit, which can be beneficial in qualifying for other financing and improve future borrowing terms, perks, loans, and improve future borrowing term. If you choose to close your credit card account at any point, your entire security deposit will be returned. An unsecured card means you do not have to pay a security deposit in advance to be approved.

Enjoy the rewards of established or improved credit. We’ll periodically review your account, and with good payment history, you may be eligible for a credit limit increase and/or get your deposit back. Not all will qualify, subject to credit approval.

Say goodbye to long, complicated loan and financing applications! Our Small Business Loans Marketplace connects you with over 90 lenders and finance companies through one easy application, saving you time and getting you access to the capital you need for your small business.

While these are not minimum requirements, but the likelihood of us being able to identify a financing opportunity is lower. We are able to best serve applicants that meet the following criteria:

• At least $20K in monthly revenue
• Personal credit score of at least 600
• At least 6-12 months in business

How It Works: 

1. Login to Hello Alice and visit the Small Business Loans Marketplace
2. Apply for a Small Business Loan by answering some quick questions about your business and see if you qualify for one of over 90 small business financing options.
3. A personal loan consultant will reach out to you within 3-5 business days to verify your information and provide an update on the status of your loan application.

While these are not minimum requirements, but the likelihood of us being able to identify a financing opportunity is lower. We are able to best serve applicants that meet the following criteria:

• At least $20K in monthly revenue
• Personal credit score of at least 600
• At least 6-12 months in business

There is no hard or soft pull done at the time of application completion. Soft pulls are only done when certain underwriting activities occur.

The Hello Alice small business loan is open for businesses in the United States and District of Columbia. Businesses in U.S. territories are not eligible to apply.  

After submitting your small business loan application, the Small Business Financing Marketplace will update to show a widget where you can track your application status. If you have applied for a small business loan previously, the most recent application will show by default. To view previous applications, simply click on the business name located in the widget (see below). 

After your small business loan application has been submitted, your application will be assigned to a Funding Advisor for review. You can view the assigned Funding Advisor in the upper right corner of the widget as shown below, and they can be contacted via email or by phone.

If you need to update the phone number (or add an additional phone number) for a submitted small business loan application, you can do this by going to the Small Business Financing Marketplace and clicking the Profile icon in the widget as shown below. Make sure you click the Save button after making any changes! 

Business health refers to the fundamentals that optimize a small business’ opportunities for growth. The Business Health Score™ assessment offers a snapshot of the financial fitness of your business, and is designed to help small businesses make informed decisions about their financial future and long-term success.

You can use your Business Health Score™ assessment results to identify areas where you can improve your business practices and performance. The score provides insights into your business’ financial health, highlights strengths and areas of opportunity. Based on your score, Hello Alice provides personalized recommendations, resources, and support, including guides, programs, products, services, and expert events, to help you improve your business performance. By consistently taking the recommended actions and retaking the assessment after 90 days, you can monitor your progress and continue to make improvements to your business financial health.

The Business Health Score™ assessment is a unique assessment designed explicitly for small businesses to evaluate the fundamental health of their business, and optimization for growth. Unlike a credit score, which primarily focuses on a business’s creditworthiness and ability to repay loans, the Business Health Score™ assessment takes into consideration a more comprehensive range of factors, such as financial management practices, business management practices, and credit score, to provide a comprehensive view of a business’s financial fitness. Additionally, the Business Health Score™ assessment provides actionable recommendations to help small businesses improve overall financial performance, increase the score, and optimize for long-term success. It’s a tool that can be used by small businesses to monitor progress and make informed decisions about their financial future.

It is recommended to take the Business Health Score™ assessment at least once per quarter to track progress and identify areas for improvement. Regular assessment provides an ongoing understanding of the business’s overall health and allows for timely interventions to address any challenges. Additionally, Hello Alice may prompt you to retake the Business Health Score™ assessment to stay up-to-date on the latest insights and resources for optimal business growth.

The Business Health Score™ assessment is beneficial to US based small businesses. To use the Business Health Score™ assessment, a business must become a member of the Hello Alice platform.

The Business Health Score™ (BHS) assessment is a comprehensive assessment that measures a small business’s financial health and performance. The Business Health Score™ assessment is calculated based on questions that cover various aspects of a business’s financial management, including revenue, expenses, cash flow, debt management, and more. The Business Health Score™ assessment provides small business owners with a snapshot of their current financial health and can help them identify areas for improvement. The Business Health Score™ assessment is designed to help small business owners make informed decisions about their financial future and achieve long-term success.

The Business Health Score™ assessment is a tool we’ve created at Hello Alice to assess the overall financial health of your small business. It’s calculated based on several key indicators encompassing your business’s financial management practices, credit score, and financial performance. By answering questions about these areas, the Business Health Score™ assessment generates a numerical score that ranges from 0 to 100, with a higher score indicating a healthier business. The score is designed to help you understand the current financial health of your business and provide you with actionable resources to improve it.

The Business Health Score™ assessment is intended to provide a snapshot of the business’s financial health and help the owner make informed decisions to improve it. The higher the Business Health Score™ assessment value, the healthier the business is considered to be. However, the score is not a guarantee of success or a measure of future performance but provides valuable insights. It can be useful for small business owners looking to optimize their financial health.

Yes, the Business Health Score™ assessment is completely free. All you have to do is sign up for the Hello Alice platform and you’ll have access to the assessment. By joining the platform, you’ll also have access to a wealth of other resources and tools to help you grow and scale your business.

To access and view your Business Health Score™ assessment results, simply sign up for Hello Alice and take the Business Health Score™ assessment. Once completed, you will be able to view your score online, along with a breakdown of the key factors that contribute to it. You can view your results at any time and monitor your progress by taking the Business Health Score™ assessment again every quarter to see how you are improving.

Hello Alice offers a range of resources and support to help small business owners improve their Business Health Score™ assessment results. These resources include:

1. Guides and educational content that provide insights and tips on how to improve the key factors that contribute to a healthy business.

2. Customized programs and products that are tailored to your specific needs and goals, based on the results of your health score assessment.

3. Expert events and webinars that bring together industry experts and provide valuable information and insights on topics related to financial health and business growth.

4. Personalized support from our team of experts, who are dedicated to helping you achieve your goals and improve your business financial health.

In short, Hello Alice provides a comprehensive suite of resources and support to help you optimize your business financial health, achieve your goals, and grow your business.

At Hello Alice, our mission is to empower small business owners to achieve their goals through access to resources, tools, and educational content. To help them understand and improve their business performance, we collect important data, including information about financial management practices, financial performance and position, and credit history.

We take data privacy and security seriously and maintain the highest standards. Our platform is SOC 2 Type 2 compliant and PCI certified, ensuring that all data collected is kept secure. The data collected is used exclusively to provide personalized recommendations and resources to small business owners and is never shared with third parties without the owner’s consent.

By collecting and analyzing this data, we gain a better understanding of the unique needs of small businesses. This allows us to create targeted educational content, financial offerings, services, and solutions that help small businesses achieve financial stability and long-term success. Improving financial health can lead to increased revenue, improved cash flow, and effective debt management, setting small businesses on a path to long-term success.

Unfortunately, at the moment we do not have a feature that allows small business owners to compare their Business Health Score™ assessment results to others in their industry or region. However, this is something that we have plans to offer in the future, so please stay tuned. Our main focus right now is to provide personalized recommendations and resources based on a small business owner’s individual Business Health Score™ assessment results, so they can focus on improving their own financial health.

It can take some time to see improvements in your Business Health Score™ assessment as it is based on the current financial health and management practices of your business. The amount of time it takes will depend on the specific actions and steps you take to improve your score, as well as the current state of your business. Hello Alice provides personalized recommendations and resources to help you improve your Business Health Score™ result, but ultimately, the time it takes to see improvement will vary for each business.

Yes, the Business Health Score™ assessment is confidential and secure. Hello Alice is SOC 2 Type 2 compliant and PCI certified, which means that the company meets the highest standards for data security and protection. Your data is collected and stored in a secure and responsible manner, and it is not shared with third parties without your consent.

No, taking the Business Health Score™ assessment is not required. It is highly recommended, but it is up to the individual business owner’s discretion whether or not to participate.

The Business Health Score™ assessment is a composite score calculated based on key indicators in three categories that have been identified as good measures of a business’s financial well-being. The Business Health Score™ assessment provides an overall snapshot of a business’s financial health, which can help business owners understand their strengths and weaknesses and identify areas for improvement.

There is no guarantee that a small business owner will increase their Business Health Score™ assessment results by completing the recommended content and retaking the assessment after 90 days. However, using the resources and tools provided by Hello Alice and implementing the best practices for financial and business management can improve a small business’s overall financial health and, therefore, potentially increase its Business Health Score™ assessment results. It’s important to remember that every business is unique, and results may vary. Still, Hello Alice is committed to providing the resources and support to help small business owners reach their goals.

You can use your Business Health Score™ assessment results to identify areas where you can improve your business practices and performance. The Business Health Score™ assessment provides insights into your business financial health and highlights strengths and weaknesses. Based on your score, Hello Alice provides personalized recommendations, resources, and support, including guides, programs, products, services, and expert events, to help you improve your business performance. By taking the recommended actions and retaking the Business Health Score™ assessment after 90 days, you can monitor your progress and continue to make improvements to your business financial health.

Yes, you can retake the Business Health Score™ assessment after you’ve improved your business practices. In fact, we encourage business owners to retake the Business Health Score™ assessment at least every 90 days (or as often as every week) to monitor their progress and see how their practices are affecting their overall financial health. This can be a valuable tool for tracking your progress and identifying areas for improvement.

The Business Health Score™ assessment is not directly tied to financing or funding options, but it can provide valuable insights into the financial health of a business. Understanding your business’s financial health can help you make informed decisions about your finances and improve your chances of securing financing or funding in the future. Some funding providers may consider your Business Health Score™ when evaluating your loan application, so having a good score could increase your chances of approval. However, it is important to note that the Business Health Score™ is just one factor that funding providers consider when making lending decisions.

If your business scores low on the Business Health Score™ assessment, it means that there are areas where your business could improve its financial health. Hello Alice provides personalized recommendations and resources to help improve the score. This may include guides, programs, products, services, and expert events tailored to address the specific needs of your business based on the assessment results. It’s important to understand that a low score is not necessarily a negative thing; rather, it’s an opportunity to identify areas for improvement and take steps to strengthen your business’s financial health.

The Business Health Score™ assessment is a measure of a small business’s overall financial health based on the answers provided in the health score assessment. The score is not updated in real-time and only changes after the business owner has taken the Business Health Score™ assessment again. If a business owner completes a recommended course or content, the changes in their financial health may not be reflected immediately in their Business Health Score™ results. The updated score will only reflect the changes in the business’s financial health the next time the business owner takes the Business Health Score™ assessment, assuming they have implemented the recommended changes.